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The Products screen is where you build and maintain your store’s catalogue. From here you can add individual products, update stock and pricing, toggle product visibility, and upload large catalogues in one go using the bulk upload feature. This page covers everything you need to know about managing your products on Westpoint.

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Viewing your products

Tap Products in the vendor navigation bar to see all your listings. You can search by product name and filter the list by status:
  • All Status — shows every product regardless of state
  • Active — products visible to customers
  • Hidden — products you have manually hidden from the storefront
  • In Stock — products with available inventory
  • Low Stock — products approaching your low stock threshold
  • Out of Stock — products with zero inventory quantity

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Adding a product

1

Open the Add Product form

From the Products screen, tap Add Product in the top-right corner.
2

Enter product details

Fill in the required fields:
  • Product Name — the name customers see in search and on the product page
  • Short Description — a brief summary shown in product listings
  • Description — a full description of the product, its features, and any relevant details
  • SKU — a unique identifier for internal tracking (required)
  • Price — the base selling price
  • Sale Price — an optional discounted price; when set, customers see both prices
  • Cost Price — your cost price for margin tracking (not shown to customers)
3

Set stock quantity

Enter the Stock Quantity (inventory quantity). You can also set:
  • Low Stock Threshold — the quantity at which the app marks the product as Low Stock and triggers an alert
  • Inventory Tracking — enable this to have the platform track stock levels automatically as orders are placed
4

Choose a category

Select one or more categories from the list. Categories determine where your product appears in the marketplace browse experience.
5

Add product images

Tap Product Images to upload photos. You can add multiple images — tap Set as Primary on the image you want shown first. Customers see the primary image in search results and category pages.
6

Add tags (optional)

Enter comma-separated tags to help with search discoverability.
7

Add shipping details (optional)

If the product requires shipping, you can enter:
  • Weight (g) — used to calculate delivery costs
  • Dimensions — length, width, and height
8

Configure variants (optional)

If your product comes in multiple options (for example, different sizes or colours), toggle This product has variants. See the Product variants section below.
9

Save the product

Tap Save Product. The product is added to your catalogue and, if active, becomes visible to customers once reviewed.

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Product variants

Variants let a single product listing cover multiple options, such as different sizes, colours, or configurations. When you enable This product has variants on a product, you can add individual variants, each with:
  • Variant Name — a descriptive name (for example, “Blue / Large”)
  • Variant SKU — a unique SKU for this specific variant
  • Variant Price — the price for this variant (can differ from the base price)
  • Variant Stock — the inventory quantity for this variant
  • Attributes — flexible key-value pairs such as color: Blue or size: Large
Customers select their preferred variant from the product page before adding to cart.

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Editing a product

From the Products screen, tap any product to open its detail view. Tap Edit Product to open the edit form, update any fields, and tap Save Product to apply your changes. To update only stock levels or pricing without editing the full product, tap Update Stock from the product detail screen.

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Showing and hiding products

You can control whether a product is visible to customers without deleting it:
  • Tap Hide Product to remove it from customer-facing pages. You will see a confirmation prompt before the change is applied.
  • Tap Activate Product to make a hidden product visible again.
Use the hide/show toggle when a product is temporarily out of stock or when you are preparing a new listing before it is ready to go live.

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Product verification status

After you add or edit a product, the platform may review it before it appears in the marketplace. You can see the current review status — along with any rejection reason — on the Product Details screen under Review Status. If a product is rejected, the reason is shown under Rejection Reason and you can edit and resubmit.

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Deleting a product

To permanently remove a product, open the product detail screen and tap Delete. Confirm the deletion when prompted. Deleted products cannot be recovered, so consider hiding a product instead if you may need it again later.